‘Online Monitoring’: Unilever Aims to Harness Vaseline’s Social Media Breakthrough.

As a product discovered more than 150 years ago on a Pennsylvania oilfield, the modest tin of Vaseline might not appear as an obvious target for online content feeds.

However, its rise as a popular subject on TikTok has thrust it into the lead of an promotional upheaval, where major corporations are allocating substantial funds to content creators and reducing expenditure on marketing items in traditional media.

The Path from Petroleum to Platforms

First created commercially in the 1870s by scientist Robert Cheeseborough, who noticed oil rig workers applying to their skin with a derivative of drilling. Today, a spree of user-generated videos have documented the product’s widespread use in “life hacks”.

Promoted as a solution for polishing footwear or making fragrance last longer, and also a remedy for squeaky doors. Users have even applied it to prevent the annoyance of crisp flavouring sticking to fingers.

Leveraging the Buzz

Noticing its viral resurgence, executives at the multinational amplified the hacks by asking their own scientists to test them and providing creators with the outcome data.

Claims that Vaseline reduced the burn from hot food on the lips were given the thumbs up. Similarly supported were ideas it could lengthen scent duration and rejuvenate purses. Suggestions it could whiten teeth or lengthen eyelashes were refuted.

The ‘Digital Ear’ Approach

Outdoor advertising and television commercials would once have formed the bulk of its promotional efforts. However, this online trend has helped convince executives to ramp up funding for content creators.

This tracking of digital spaces to guide corporate planning has been termed “social listening”. The company's chief executive, freshly instated, has stated the intention is to spend half of its colossal advertising budget on social media content.

Shifting to Modern Engagement

Selina Sykes, who is spearheading the social media effort, said the company was simply adapting to new ways of reaching consumers. She said participating on platforms “without spoiling the atmosphere” was paramount.

“What is the key to genuine brand integration? This remains our core objective as brands, dating to when neighbors chatted over fences and sharing usage tips.

“There’s this moving away from a broadcast model, where we would just transmit messages … Currently, it's countless discussions, many communities. Changes in digital feeds means that these communities feel niche, however, they are large.

“Ensuring your product is discussed by other people, mentioned by individuals, that is how you can build trust and relevance. Creators are critical to that. This word-of-mouth strategy is being amplified.”

A Fundamental Consumption Turn

This plan mirrors profound shifts taking place in media consumption, with younger consumers allocating more attention to digital networks than television, magazines or radio.

This change is evidenced by drops in TV and print advertising. Within the United Kingdom, commercial funding for leading TV channels have declined by over six hundred million pounds in real terms since 2019.

Influencer Marketing Expansion

Additionally, it points to a blurring of media roles as large companies almost become production houses themselves, collaborating with numerous influencers to boost their products.

Leon Harlow said: “Obviously there’s a flow of audiences from conventional channels and they’re spending a lot more time on social platforms like Instagram, TikTok and YouTube than they are watching live TV or reading print.

“Many companies report to us people trust recommendations from the creators they engage with compared to commercial messages. It's an ongoing shift.”

He said brands could also save money by investing in creators over big traditional media campaigns, which also enables easier content adjustment to gauge performance.

This strategy is expanding. Promotional expenditure on digital creator partnerships is increasing four times faster than the media industry overall. Across the United States, it has increased by over 100% since 2021 and is expected to hit tens of billions in 2025.

TV's Lasting Role

Despite the huge changes, executives said they believed TV advertising still had a prominent role to play, as networks still held the capability to shape the national conversation.

The executive noted: “Among the most effective advertising investments is still events like the Super Bowl. It’s not about those broadcasters saying: ‘Our relevance has faded.’ The focus is on who seizes focus … There is undoubtedly a future for traditional media.”

Jenny Neal
Jenny Neal

Eleanor is an interior design enthusiast with 10 years of experience curating beautiful living spaces.